Refund & Returns Policy
At My Spirited Mind, we appreciate your support. As a small business, every order is carefully packed and prepared with care.
Please Choose Carefully
Before placing your order, please check all product descriptions, measurements, and sizing charts carefully.
For apparel (T-shirts, hoodies and other clothing), we strongly recommend measuring a similar garment you already own and comparing it with our size guide before purchasing.
Change of Mind
We do not offer refunds, exchanges or store credits for:
- Change of mind
- Incorrect size selected
- Colour preference
- Ordering the wrong item
- Deciding you no longer want the product
Please choose carefully before completing your purchase.
Returns
If we agree to accept a return in exceptional circumstances, the customer is responsible for:
- All return postage costs.
- Ensuring the item is securely packaged.
- Any risk of loss or damage during return shipping.
Original shipping costs are non-refundable.